Public Programs & Education Coordinator

Reports to: Executive Director and Director of Operations

Position: Staff (Salary; Benefits; Full-time)

Salary: $45,760

Schedule: 8:30-4:30 Sunday, Monday, Tuesday, Wednesday, Thursday. Days Off: Friday and Saturday

 

* This is a very physical job that requires long hours working outdoors, sometimes in inclement weather, as well as occasional after-hours tours and events. Being able to climb the 178 steps to the top of the lighthouse is a must.

 

Programming

• Conduct educational activities. This includes site lectures, guided tours, and outreach programs, including programs for Girl Scout and school group tours.

• Create and manage specialty tour content, such as the lighthouse Christmas programs and Halloween tours.

• Monitor the performance of the membership, education, and tour programs and, if necessary, determine the need for improvements.

• Manage booking, payments, and staffing of all guided tours, including partnering with tour companies to plan and host group visits.

• Schedule & train volunteers & staff to work with large groups.

• Work closely with gift store management and staff on a check-in system for groups.

• Work with other staff on after-hours tours.

• Monitor site daily to make sure it is safe and secure for visitors, enforcing rules for guests when necessary.

• Work closely with the Volunteer Coordinator to provide ongoing training and professional development opportunities for volunteers.

• Help to supervise volunteers and community service workers.

• Answer phones and open and close the site when needed.

 

Membership

• Manage society events such as annual membership and volunteer meetings.

• Manage membership program, which includes working closely with the director and president of the board to create mail outs and generate membership programming as well as maintaining membership lists.

• Creating and distributing membership newsletter.

• Develop community outreach strategies for recruiting new members.

• Provide monthly group tour and membership numbers for Board Meeting.

• Plus, any additional tasks that the Executive Director or Director of Operations assigns.

 

Education and Experience:

• Degree in Education or related field (middle school certification and experience a plus).

• 3-5 years experience in the museum field preferred.

 

Qualifications

• Excellent interpersonal, communication, and customer service skills.

• Highly organized and detail oriented.

• Skilled in community outreach - schools, colleges, community groups, and businesses, etc. - for recruitment purposes.

• Comfort with public speaking and adult learning and instruction.

• Proficiency with Microsoft suite essential; experience with Past Perfect database and point of sale software preferred.

• Ability to work and collaborate intra- and inter-departmentally.

• Commitment to building community and promoting diversity, equity, accessibility, and inclusion.

 

Send resumes to Nicole Thompson at nicole@tybeelighthouse.org